iOS 14 has made it much harder to find new customers.
With Android updates on the way, this isn’t going to get any easier. So you need to find a way to retain the customers you already have. But that is easier said than done...
With Android updates on the way, this isn’t going to get any easier. So you need to find a way to retain the customers you already have. But that is easier said than done...
On average only 1 in 5 emails get opened. SMS is much better, but there’s only so many ways you can make a text message on brand. So what do you do?
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Olivia has sent Rose a birthday gift from Akai. Because it is a gift order, they offer to exchange it for an alternative product in case it isn't quite right, and have included Liv’s gift message. Akai have a flow for if someone named Rose receives a rose mask to update the heading text, because they found that it increased brand loyalty.
Imani loved the free moisturiser sample Akai sent with her second order, and is back for her third purchase. Akai want to upsell her to a subscription, so offer her first month for free. To encourage referrals and UGC, they’ve asked for a shoutout on Instagram. The turmeric mask is prepared differently to the last two masks Amani tried, so the instruction graphic is updated.
Lucy has just placed her first order with Akai for a seaweed powder skin mask. To grab her attention, Akai use her name and a picture of the product. After A/B testing several retention strategies, they recommended a similar product and offered a 20% discount on Lucy’s second order, that could be claimed by scanning the QR code and joining the mailing list.
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Enriching and optimizing the customer unboxing experience can increase customer retention by 14%, and life time value by over 24%.
In an industry with tight margins, slippy allows 3PLs to make more money with every order. And the retention uplift means you’ll grow with your clients.
Customers love brands with personality. Slippy prints have been referenced in hundreds of five star reviews.
Stores work with 3PLs that enable them. Our white label platform allows you to provide new value and separate your business from the competition.
Marketing and customer experience teams have live access to create, schedule, and update campaigns without needing to work with fulfilment.
Stop managing thousands of pre-printed generic marketing inserts and print personalized inserts exactly when you need them.
We have been using this app for about 2 months now and we are so so pleased. Originally we introduced it in order to have all of our gift messages automatically printed for us and now not only are we using it for that purpose, it has also allowed us to roll out a new customer retention scheme. We’re super excited for more updates and to see where this app can take us.
Beth Swan - Daisy Jewellery
